1. pre-sales services: before signing the contract, the company provides clients with a variety of production process, provide technical advice laser equipment, samples, sample equipment selection, etc.
2. installation and debugging: according to the contract, my company free of charge within the prescribed period of time will be the installation of safety equipment to the user to specify locations, and technical service engineers on-site installation. The user installation and debugging basic have spare parts, technical service engineer will be in 1 to 2 days for users to try the machine installation and debugging, and ensure the installation and debugging the scene environment tidy, clean and orderly.
3. after-sales training: the company to provide free technical training, installation and debugging is completed, the domestic training service center at the scene of the buyer or the seller to the buyer technical training for operators, until they reached the basic normal use of the equipment operators, the main content is as follows: training.
⊙ The use of commonly used drawing software training;
⊙ Switch the machine operation procedures training;
⊙ The significance of panel and the software control parameters, parameter selection range of training;
⊙ The basic cleaning and maintenance of the machine;
⊙ Common hardware fault handling;
⊙ Problems should be paid attention to in operation: The outside also provide users with the production product related technical support.